Getting advice on Thursday 9th January
Due to the icy weather forecast and with the safety of our staff, volunteers, and clients in mind, all in-person…
Read articleDecember 20, 2023
Working with Durham County Council and County Durham Outreach and Support, a protocol was agreed as our public commitment to its principles of fairness, partnership working and transparency in local authority debt collection.
Council Tax Protocol May 2022 (002) (1)
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Due to the icy weather forecast and with the safety of our staff, volunteers, and clients in mind, all in-person…
Read articleThe festive season is a time for celebration, but it can also be a time of financial stress. Christmas presents,…
Read articleChristmas means lots of bank holidays which means different opening times for things. But there’s still support available. Our in…
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