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New Help To Claim Universal Credit Service Goes Live!
April 2, 2019
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
Barnard Castle: Monday and Wednesday: 10am – 4pm
Bishop Auckland: Tuesday, Thursday and Friday: 10am – 4pm
Chester le Street: Tuesday, Wednesday and Friday: 10am – 4pm
Consett: Monday, Wednesday and Friday: 10am – 4pm
Durham: Monday, Tuesday and Thursday: 10am – 4pm
Newton Aycliffe: Tuesday, Wednesday and Friday: 10am – 4pm
Peterlee: Monday, Tuesday and Friday: 10am – 4pm
Seaham: Monday and Wednesday: 10am – 4pm
Spennymoor: Monday, Wednesday and Thursday: 10am – 4pm
Stanley: Monday, Tuesday, Thursday: 10am – 4pm
For online advice visit: citizensadvice.org.uk/helptoclaim
If you’re a local organisation working with people who need to help applying Universal Credit get in touch with Jess Arragon via email at Jessica.firstname.lastname@example.org for more information on how you can signpost or refer people to our service.