Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

Financial & Digital Inclusion Coach
Human Resources Officer
Digital and Social Media Intern
Debt Caseworker
Trustee


Financial & Digital Inclusion Coach

Hours: 37 hours per week

Location: County Durham

Duration: Fixed Term until July 2019

Financial and Digital Inclusion Coach

1 Full-Time 37 hour posts at £20,503 pa

Fixed Term until July 2019

Location: Based in County Durham with extensive travel across the county

The role is fully funded by the Big Lottery Fund and the European Social Fund

An exciting opportunity has arisen at Citizens Advice County Durham to deliver financial and digital advice and support to people looking to get back into employment.

Reaching Out Across Durham (ROAD) which launched on 31st October 2016, is an exciting social-inclusion Building Better Opportunities Programme in County Durham, which is funded by the Big Lottery Fund and the European Social Fund until July 2019.

Working in partnership with 12 voluntary and community sector delivery partners who are specialists in employment, financial and digital inclusion and volunteering, ROAD will support 625 long term unemployed people into or towards employment.

To download an application pack please use the link below.

Closing date for applications 10am Friday 22nd September 2107

Interview Date:  Thursday 5th October 2017

 

 

Download application pack

Human Resources Officer

Hours: 22 Hours per week

Location: Pity Me, Durham

Duration: Permanent

HUMAN RESOURCES OFFICER

Contracted Hours – 22hrs per week

Salary – £22,040.73 TO £23,373.42 p/a (pro-rata)

Location – Armstrong House, Abbeywoods Business Park, Pity Me, Durham DH1 5GH

Duration – Permanent

Context of the Role:  Reporting to the Chief Executive you will be responsible for supporting the management team in all HR related matters.

Role purpose:  To support & assist management with all HR related matters, including recruitment, monitoring of HR trends, keeping HR related policies and procedures up to date, administration, absence and performance management.

Key Tasks:

  • Assist management in the recruitment of staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
  • Respond to queries regarding vacancies within the organisation
  • Administration of HR matters such as requesting of references for new staff, contract amendment letters for staff, keeping central personnel files up to date.
  • Keeping policies & procedures for HR related matters up to date.
  • Assisting line managers to understand and implement policies and procedures.
  • Promoting equality and diversity & dignity at work as part of the culture of the organisation.
  • Implementing of procedures such as grievance, disciplinary & absence management.
  • Monitoring & identifying trends in relation to HR matters.

To download an application pack please use the link below.

 Please note we do not accept CV’s

Closing date: 11am – Monday 2nd October 2017

Interviews:  Monday 9th October 2017

 

Citizens Advice County Durham is an equal opportunities employer and successful applicants will enjoy working in a positive working environment with good terms and conditions.

Download application pack

Digital and Social Media Intern

Hours: Minimum 15 hours a week commitment

Location: Consider home base or our HQ at Armstrong House near Durham

Duration: 3-6 month internship

Role purpose:  To run our social media accounts and manage our social media marketing budget. Also to improve our digital reach and raise awareness of our work and campaigns

Key Tasks:

  • To maintain and improve our Facebook and twitter accounts and develop a presence on Linkedin and Instagram
  • To promote news from our website and increase traffic
  • To raise demand and awareness of our services
  • To gain interest in our campaigning work and get us additional coverage, improving the effectiveness of these campaigns
  • Assist & develop marketing strategies including the use of digital screens in waiting areas.

To apply now visit

www.citizensadvicecd.org.uk/about/vacancies

For this role we are looking for a CV and a personal statement (no more than 500 words) stating why you are best placed for the opportunity and what your initial thoughts are for increasing our social media presence

applicants should send their CV and personal statement to sandra.barnes@cdcab.org.uk

Closing date: 11am – Monday 9th October 2017

Interviews:  Monday 16th October 2017 via skype.

 

Citizens Advice County Durham is an equal opportunities employer and successful applicants will enjoy working in a positive working environment with good terms and conditions.


Debt Caseworker

Hours: 37 hours per week

Location: Consett

Duration: Fixed Term until 31/3/18 (subject to continuation funding beyond this date)

Debt Caseworker

 

Hours:  37 hours per week

Location: Consett & Stanley.

Salary – £22,040.73 to £23,373.42 p/a with debt casework experience

Salary – £20,503.00 to £22,040.73 p/a as a trainee debt caseworker

Duration – Fixed Term until 30/3/18 (Subject to continuation funding beyond this date)

 

The successful candidate will ideally need to demonstrate recent and ongoing experience in delivering specialist debt casework to a high standard.  The successful candidate will need to evidence competence in meeting the Money Advice Service Giving Good Debt Advice Accreditation up to and including Court Representation Level, or be willing to work towards achieving the accreditation.

 

We are willing to consider applications from advisers with no debt casework experience who would start on a trainee salary grade and work towards achieving the MAS GGDA competence and accreditation.

 

Role Purpose/Key work areas & tasks: Providing specialist debt advice and casework to clients both face to face and on the telephone within the aims and principles of the Citizens Advice Service and to AQS & Money Advice Service quality standards, ensuring that contract terms and targets are met at all times.

 

To download an application pack please click on the link below.

Closing date for applications: 6th October 2017 – 10am

Interviews: 19th October 2017

 

Citizens Advice County Durham is an equal opportunities employer and successful applicants will enjoy working in a positive working environment with good terms and conditions.

Download application pack

Trustee

Hours: The board meets bi monthly and sub committees of which many trustees are members, meet in alternate months. In total an average of 10 hours a month are needed as a minimum commitment.

Location: Board usually meets in Armstrong House, Abbeywoods Business Park, Durham but there will be meetings at other locations in the county and elsewhere

Duration: Four year term

 

Citizens Advice County Durham is a charity created to serve the local community, providing advice and information on a wide range of subjects. It deals with over 20,000 clients a year over eleven offices in the county and has an annual turnover of over£2m.

 

We need to recruit two skilled trustees to join our board.

 

We are looking for people with strategic vision, independent judgment and a willingness to give time and commitment to being a trustee. We are looking for people with a passion for their community and experience at a managerial or leadership level. The post of trustee is unpaid but will provide you a great deal of experience and satisfaction. All reasonable expenses are reimbursed.

 

We are particularly keen to increase the diversity of the board and welcome applications from all sections of the community. On this occasion, the board have identified candidates with either

 

  1. a) a background of PR/ social media experience

 

  1. b) experience of public sector commissioning or performance management of public sector contracts.

 

For more information or an informal discussion on the role of trustee, please contact Neil Bradbury, Chief Executive, Citizens Advice County Durham

 

Or download a pack

 

Email address: neil.bradbury@cdcab.org.uk

Telephone number : 0191 372 6700

Closing date: 31/10/17

Website:  www.citizensadvicecd.org.uk

Download application pack

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