Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies



Hours: 37.5per week

Location: Citizens Advice County Durham, DRO Unit, Armstrong House, Abbey Woods Business Park, Durham, DH1 5GH

Duration: Permanent (subject to continuation funding post March 2019)



An exciting role has become available for an administrator to provide support to our Debt Relief Order Unit (DRO).

Salary £15,407 – £17,602

Context of role – The role involves the processing of a high volume of incoming and outgoing post, liaising directly with clients and Local Citizens Advice on the telephone, inputting and maintaining client data onto our CRM system and other administrative duties in line with office systems.


If you:

  • Can demonstrate excellent communication skills (role entails a high level of contact with clients via telephone and letter).
  • Enjoy working on detailed and repetitive tasks
  • Can manage your time effectively
  • Complete tasks to the highest quality
  • Can monitor and maintain your own standards ensuring work is accurate.


Then this could be the role for you.


To download an application pack please visit our website

Closing date 10am on 23rd April

Interviews to be held 1st May

Citizens Advice County Durham is an equal opportunities employer and successful applicants will enjoy working in a positive working environment with good terms and conditions.

Download application pack