Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

Experienced Debt Caseworker
Social Media Coordinator
Financial and Digital Inclusion Worker

Experienced Debt Caseworker

Hours: 37 hours per week

Location: County Durham

Duration: Permenant

Salary CACD grade 5a- 5 £22,261 – 23,607

 

This is an excellent opportunity to join one of the UK’s leading charities. We pride ourselves on being non-judgemental and impartial. You will be part of our amazing debt team based in County Durham. We understand giving debt advice can be a daunting experience, as you are experienced in this area you can offer reassurance that a solution is out there. We are committed to providing debt solutions and support to clients within our community.

 

What to expect:

 

As one of our qualified specialist debt advisors you will have experience providing specialist debt advice to clients both face to face and on the telephone. You will gain valuable experience working within the aims and principles of the Citizens Advice Service, AQS & Money Advice Service quality standards. You will join our team of experts paving the way to give empathy and support to help clients overcome their debt problems.

 

As a debt advisor you will need to have excellent communication skills, the ability to work in a busy environment and be able to analyse problems in order to provide solutions. Supporting and advising vulnerable individuals. This is a highly motivated role and challenging role therefore an element of emotional resilience is needed.

 

Whilst working for us you will be a part of our amazing team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us supporting you every step of the way.

 

Our excellent management team are the leaders within our organisation and they are waiting for you to join us.

 

If you would like to help create a society free from debt and make a real difference download your application pack today.

Closing date: 28th September 10am

Interview date to be confirmed

If you have applied previously you need not apply again.

What we offer:

There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, childcare voucher scheme and more.

 

At Citizens Advice County Durham we collect diversity monitoring information to better improve our services and support our research in a way that you can’t be identified. By providing these details we can monitor the diversity of applicants. Please click here to complete our diversity monitoring form.

When you apply, we collect your personal information through your application form, interview or references so we can process your application. Please click here to read our full privacy policy and to better understand why we ask for certain information, how we use it and how we store it.

 

 

 

 

 

Download application pack

Social Media Coordinator

Hours: Minimum of 6 hours per week

Location: County Durham wide

Duration: Ongoing voluntary role

Are you passionate about social media?

Are you a fan of Twitter, tweeting your posts and blogging about your latest project, or perhaps you’re a Facebook fan posting your messages about your day?

Are you always at the ready to capture those great moments and opportunities with your smartphone?

If you are then we are looking for you to join our team at Citizens Advice County Durham.

 

We would like you to do what you do best and get posting for us.

This is a voluntary role, if you are building a portfolio or gaining experience this is a prefect opportunity for you.

Get in touch if you are interested on:

Rachel.glasspool@citizensadvicecd.org.uk


Financial and Digital Inclusion Worker

Hours: 37 hours per week

Location: Bishop Auckland with travel accross the County

Duration: Fixed term contract funded up to July 2019

Salary: £20,708 per annum

 

The role is fully funded by the European Social Fund and the National Lottery through the Big Lottery Fund 

An exciting opportunity has arisen at Citizens Advice County Durham to deliver financial and digital advice and support to people looking to get back into employment.

Reaching Out Across Durham (ROAD) which launched on 31st October 2016, is an exciting social-inclusion Building Better Opportunities Programme in County Durham, which is funded by the European Social Fund and the National Lottery through the Big Lottery Fund  until July 2019.

Working in partnership with 11 voluntary and community sector delivery partners who are specialists in employment, financial and digital inclusion and volunteering, ROAD will support 625 long term unemployed people into or towards employment.

 

What we offer:

There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, childcare voucher scheme and more

If you would like to join our team, support your local community and make a difference then this is the role for you.

Our excellent management team are the leaders within our organisation and they are waiting for you to join us.

Closing Date is: 27th September 9am

Interviews: 5th October

 

At Citizens Advice County Durham we collect diversity monitoring information to better improve our services and support our research in a way that you can’t be identified. By providing these details we can monitor the diversity of applicants. Please click here to complete our diversity monitoring form.

When you apply, we collect your personal information through your application form, interview or references so we can process your application. Please click here to read our full privacy policy and to better understand why we ask for certain information, how we use it and how we store it.

 

Download application pack