Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

ESF/YEI Supervisor Support Officer
Financial & Digital Inclusion Officer
Experienced Debt Caseworker

ESF/YEI Supervisor Support Officer

Hours: 30 Hours per week

Location: County Durham with travel to other sites

Duration: Duration: Fixed term contract (Funded up until July 2021)

Salary CACD Grade 4: £18,410 per annum

This post is funded through ESF/Youth Employment Initiative (YEI) as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England.

Citizens Advice County Durham are a partner of DurhamWorks. DurhamWorks is a dedicated programme for young people aged 16-24 living in County Durham who are not in education, employment or training. It offers a complete package of support to help young people reach their potential. As a partner Citizens Advice County Durham delivers ACT DurhamWorks, combining our own adviceline call training with employability & confidence building skills, we adapt our programme to meet the needs of the individual helping the participant to progress into work, training, education or further support.

 

 About the role

The aim of the role is to deliver the ACT DurhamWorks programme in one of 3 locations in County Durham building participant confidence, employability skills & life skills in a working environment while providing an effective, motivational & inspiring service to participants assisting in positive progression of each individual.

 

Please note we do not accept CV’s

Closing date: 30th November 9am

Interviews: To be confirmed

Citizens Advice County Durham is an equal opportunities employer and successful applicants will enjoy working in a positive working environment with good terms and conditions.

What we offer:

There’s lots! Including: a competitive salary, pension scheme, 25 days holiday and more.

 

At Citizens Advice County Durham we collect diversity monitoring information to better improve our services and support our research in a way that you can’t be identified. By providing these details we can monitor the diversity of applicants. Please click here to complete our diversity monitoring form.

When you apply, we collect your personal information through your application form, interview or references so we can process your application. Please click here to read our full privacy policy and to better understand why we ask for certain information, how we use it and how we store it.

 

 

Download application pack

Financial & Digital Inclusion Officer

Hours: 37 Hours per week

Location: Bishop Auckland with extensive travel accross the County

Duration: Funded until 31st July 2019

Salary £21,122 per annum

The role is fully funded by the Big Lottery Fund and the European Social Fund

An exciting opportunity has arisen at Citizens Advice County Durham to deliver financial and digital advice and support to people looking to get back into employment.

Reaching Out Across Durham (ROAD) which launched on 31st October 2016, is an exciting social-inclusion Building Better Opportunities Programme in County Durham, which is funded by the Big Lottery Fund and the European Social Fund until July 2019.

Working in partnership with 12 voluntary and community sector delivery partners who are specialists in employment, financial and digital inclusion and volunteering, ROAD will support 625 long term unemployed people into or towards employment.

 

Closing date for applications 30th November 9am

Interview Date: To be confirmed

What we offer:

There’s lots! Including: a competitive salary, pension scheme, 25 days holiday and more.

 

At Citizens Advice County Durham we collect diversity monitoring information to better improve our services and support our research in a way that you can’t be identified. By providing these details we can monitor the diversity of applicants. Please click here to complete our diversity monitoring form.

When you apply, we collect your personal information through your application form, interview or references so we can process your application. Please click here to read our full privacy policy and to better understand why we ask for certain information, how we use it and how we store it.

 

Download application pack

Experienced Debt Caseworker

Hours: 37 hours per week

Location: County Durham

Duration: Permanent

Salary: CACD grade 5a- 5 £22,709 – 24,079 per annum

 

This is an excellent opportunity to join one of the UK’s leading charities. We pride ourselves on being non-judgemental and impartial. You will be part of our amazing debt team based in County Durham. We understand giving debt advice can be a daunting experience, as you are experienced in this area you can offer reassurance that a solution is out there. We are committed to providing debt solutions and support to clients within our community.

 

What to expect:

 

As one of our qualified specialist debt advisors you will have experience providing specialist debt advice to clients both face to face and on the telephone. You will gain valuable experience working within the aims and principles of the Citizens Advice Service, AQS & Money Advice Service quality standards. You will join our team of experts paving the way to give empathy and support to help clients overcome their debt problems.

 

As a debt advisor you will need to have excellent communication skills, the ability to work in a busy environment and be able to analyse problems in order to provide solutions. Supporting and advising vulnerable individuals. This is a highly motivated role and challenging role therefore an element of emotional resilience is needed.

 

Whilst working for us you will be a part of our amazing team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us supporting you every step of the way.

 

Our excellent management team are the leaders within our organisation and they are waiting for you to join us.

 

If you would like to help create a society free from debt and make a real difference download your application pack today.

Closing date: 30th November 9am

Interview date to be confirmed

If you have applied previously you need not apply again.

What we offer:

There’s lots! Including: a competitive salary, pension scheme, 25 days holiday and more.

 

At Citizens Advice County Durham we collect diversity monitoring information to better improve our services and support our research in a way that you can’t be identified. By providing these details we can monitor the diversity of applicants. Please click here to complete our diversity monitoring form.

When you apply, we collect your personal information through your application form, interview or references so we can process your application. Please click here to read our full privacy policy and to better understand why we ask for certain information, how we use it and how we store it.

 

 

 

 

 

Download application pack