Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

Help to Claim – Universal Support Advisers
One Point Advice Worker
Finance and Resource Business Partner

Help to Claim – Universal Support Advisers

Hours: 37

Location: Countywide

Duration: Fixed term - March 2020

 

Help to Claim – Universal Support Advisers

We are delighted to announce that Citizens Advice County Durham have been granted funding to run a new service “Help to Claim: Universal Support” the new service offers end-to-end support to help service users make a new Universal Credit claim and be ready for when their first payment arrives.

We are actively seeking to recruit 7.6 FTE advisers with good IT skills to support clients to make and complete their new Universal Credit claim via face to face, telephone and webchat channels.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings. As well as a commitment to the aims and principles of the Citizens Advice Service.

Duration – Fixed term – March 2020

Location – Citizens Advice County Durham, County Wide. Full and part time applications are welcomed, applicants must meet the travel requirements of the role.

Contracted 37 hours per week – Core business hours for the new service will be 8am – 6pm Monday to Friday and a flexible approach will need to be adopted to meet the 37 hours service provision.

What we offer: There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, excellent training and development opportunities and much more!

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Please note we do not accept CV’s, to download an application pack visit: www.citizensadvicecd.org.uk/about/vacancies

Closing date: 26th February 2019

Interviews to be held: 1st March 2019

 

Download application pack

One Point Advice Worker

Hours: 34

Location: Bishop Auckland

Duration: Permanent

We currently have an exciting vacancy for a One Point Advisor based in Bishop Auckland. This role will involve extensive travel across County Durham, visiting One Point Centres and attending meetings within One Point Centres to promote and encourage referrals from One Point Centre Staff. The successful post holder will build strong working relationships with staff at One Point Centres across County Durham. You will also provide advice to clients and their families on referrals from One Point Centre staff.

 This role will be subject to an Enhanced DBS check.

 Duration – Permanent

Location – Based in Bishop Auckland with extensive travel across the North & East of County Durham.

Contracted 34 hours per week.

 Whilst working for us you will be a part of our amazing newly formed team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us supporting you every step of the way.

 Please note we do not accept CV’s, to download an application pack visit: www.citizensadvicecd.org.uk/about/vacancies

Closing date: Monday 25th February 2019

Interviews to be held: 28th February 2019

Download application pack

Finance and Resource Business Partner

Hours: 37

Location: Armstrong House

Duration: Permanent

We are excited to announce that we are currently seeking to recruit a Finance and Resources Business Partner to join our thriving charity within County Durham.

The successful post holder will be responsible for overseeing the sound financial management of this vibrant charitable organisation that is undergoing a period of substantial growth and change. The position will report to the Chief Executive and will form part of the Senior Leadership Team overseeing all aspects of the charity’s activities.

This post is part funded through ESF/Youth Employment Initiative (YEI) as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England.

Duration – Permanent

Location – Armstrong House, Abbeywoods Business Park, Durham, DH1 5GH

Contracted 37 hours per week

 If you:

  • Have a CIMA or CIPFA membership equivalent to CIMA associate or equivalent
  • Have Experience of managing a team and experience of writing reports to committees
  • An ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
  • Can manage your time effectively with a keen eye for detail
  • Can complete tasks to the highest quality
  • Can monitor and maintain your own standards ensuring work is accurate.

Then we want to hear from you!

 Whilst working for us you will be a part of our amazing newly formed team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have contributed to many people in need. We’d like you to have the best career opportunities working for us supporting you every step of the way.

 Please note we do not accept CV’s, to download an application pack visit: www.citizensadvicecd.org.uk/about/vacancies

Closing date: 08th March 2019

Interviews to be held: 12th March 2019

Download application pack